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ethernet doesn't have valid IP

mattarmstead
Newbie
Posts: 3
Registered: ‎24-02-2019

ethernet doesn't have valid IP

Hi

Using powerline to share ethernet to upstairs. Worked fine until yesterday and now unable to get ethernet to connect. Have no valid IP error. Tired restarting pc, resetting router, changed cables, turned off fast start etc etc.

Any ideas?

Thanks

3 REPLIES 3
Anonymous
Not applicable

Re: ethernet doesn't have valid IP

Do you have a switch in your configuration? If so reboot it too, and if you've not done it turn off the power line adapters as well. Restart everything from the router or modem (if its separate) backwards.

Modem

Router

Switch

PowerLine A

PowerLine B

PC

BD
Plusnet Help Team
Plusnet Help Team
Posts: 865
Thanks: 176
Fixes: 43
Registered: ‎24-04-2017

Re: ethernet doesn't have valid IP

Hi @mattarmstead, I'm sorry to hear you're having connection issues. Checking over your connection everything is looking spot on to the router and I'd suggest if you haven't already to do as @Anonymous advised in resetting the power line adapters and perhaps unsyncing and re-syncing them tos ee if this resolves the issue you're seeing. Let us know how it goes.

 Ben Devine
 Plusnet Help Team
Anonymous
Not applicable

Re: ethernet doesn't have valid IP

@mattarmstead Can we assume that this is now fixed?