email forwarding from domain host UK2.net not working with Plusnet
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email forwarding from domain host UK2.net not working with Plusnet
28-08-2008 10:45 PM
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I've had my domain name setup with UK2.net for some years now and forward specific emails to divert@myaccountat.plus.com
Tuesday evening they stopped being delivered. Conversations & tests with UK2 support showed forwarding was working to other ISPs except Plusnet.
I also manage a friends Plusnet account and their forwarded emails are also not being delivered.
Tests from my work email even return a Mail Delivery Service failure reply.
Addressing emails directly to the Plusnet aliases works fine but anything forwarded from UK2 to the same addresses fails!
UK2 support are blaming Plusnet - ticket raised at Plusnet but so far no resolution.
Any ideas chaps
Cheers
Paul
Re: email forwarding from domain host UK2.net not working with Plusnet
28-08-2008 10:49 PM
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Seems that uk2 have originated a large amount of spam recently, so Postini are temporarily blocking them
B.
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 9:24 AM
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What concerns me a little is the fact that I've seen reports from non-uk2.net customers and a handful from those running their own mail servers too. I've never seen this before either. We've contacted Postini on multiple occasions and they're giving us their assurances that nothing's changed at their side and that they've always done this.
I'm going to be keeping a close eye on this one. If anyone else is having similar problems then shout up.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 9:38 AM
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Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 11:22 AM
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Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 12:02 PM
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Did the emails fail to arrive or did they bounce?
Can you PM me the email address in question and I'll test from this end?
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 2:03 PM
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Tuesday afternon it all stopped , by Wednesday I contacted uk2. They checked all emails were being sent on, but said, on their check, plusnet were blocking all email through uk2. Plus net informed me Postini were the blockers. Certainly this is something new and quite unacceptable. Up to Tuesday postini had done a wonderful job in stopping rubbish email. Now I have had to divert all main email elsewhere and don't know how much has gone missing. It seems very variable as to what gets lost and what is mail delivery failure. My mail through plusnet is at present not reliable. uk2 have told me their technicians are working with plusnet and any further info should be addressed to plusnet. I don't see why those of us with domains and password access only for sending emails through uk2, should be stopped by postini suddenly after several months of trouble free operation.
This is a serious problem and I wish pluusnet, postini and uk2 would sort this mess out very quickly as atop priority.
Let's hope tis is sorted whithin the next few hours!!
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 2:35 PM
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Yes I've seen the support reply & status message from Plusnet now
Message for Bob P - it really is unacceptable for a universal block to be applied in this way. Postini's job is surely to filter appropriately and anything destined for a properly setup Plusnet alias should be allowed through. Yes, I know its technically challenging but the easy option of blocking is ridiculous. There might be a case for blocking emails not destined for existing aliases or proper mailboxes, but to simply blacklist everything from uk2 is totally unacceptable.
Fix it quickly please.
Regards, & a very upset
r44flyer
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 3:45 PM
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Quote from: Jameseh Hi Framar,
Did the emails fail to arrive or did they bounce?
Can you PM me the email address in question and I'll test from this end?
I would if I knew what PM stands for ( a'green' silver surfer)
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 3:47 PM
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There's an icon next to my name which will let you send me a message that other people won't be able to see.
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 8:26 PM
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Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 9:07 PM
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As soon as I became aware of what was happening I altered my mail forwarding, but I too wonder what mail has been lost.
Googlemail not only offers POP, but also authenticated SMTP (supported). It's free and the spam filtering is at least as good as Postini.
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 9:17 PM
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Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 9:26 PM
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Quote from: 6string
. We seem to be in a" it's your fault, no it's yours" situation again and the customer has to sit and watch. Two dead lines for further information have come and gone on the service status page
and I for one would like to know when, if ever, I can rely on my email again. And perhaps it might be a user friendly thing to get Postini to say when they are doing this again rather than have to flounder through random web searches.
Web email has ever been thus - it cannot be relied upon 100% - and even the Royal Mail has problems with snail mail going astray.
Also another modern technology - mobile phones / text messages. That cannot be relied on either - sometimes text messages seem to go into outer space and return hours, days or even weeks later. It is a regular occurrence.
before email we had telex - and that was usually very reliable - ( you received an Answer back from the recipients machine )
Re: email forwarding from domain host UK2.net not working with Plusnet
29-08-2008 11:45 PM
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