email error

[#1]

can someone take an  urgent look in to 1 of my mail boxes?
it seems im having trouble downloading a msgs
but there is a very important mail in there some where
or tell me how to  bypass the msg im having trouble with?
it says that the connection timed out

[#2]

can anyone help ??????
error msg
Message number 5 could not be retrieved. Account: 'mail.plus.net', Server: 'mail.plus.net', Protocol: POP3, Server Response: '', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

[#3]

or can you tell me what the user name is for a mailbox so i can check for my important mail online??????

[#4]

Try using webmail and deleting the first few messages (assuming they are not important).

[#5]

The username and password for webmail  (for the default mailbox) is the same as you use to log in to the portal.
The Microsoft KB303194 article suggests to me the message can't be retrieved because it doesn't exist (because it will have previously been downloaded), but server clean-up wasn't completed properly.
Edit: Correct KB article number in text (link was correct)

[#6]

The error message seems to indicate that you are trying to retrieve your messages via SSL. As discussed in this the thread named below, PlusNet has not yet implemented SSL for POP3 mail. Despite promising firm timescales for the implementation in May no implementation date has yet been announced.
http://community.plus.net/forum/index.php/topic,113.msg22383.html#msg22383
Your messages can be retrieved by setting up OE according to the guides in online help but they will be downloaded insecurely.
Probably better to use Web Mail.

[#7]

It's not using an SSL connection
Secure(SSL): No

Its appears to be a bad message according to KB303194.

[#8]

Sorry. I'll have to give my glasses a clean!

[#9]

all sorted now as i used webmail and there were
6 msgs not cleaned up from the server
thanks