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email addressed to another plus net customer to me ??

Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

email addressed to another plus net customer to me ??

Hi all
I appear to have a message from unquarantine@quarantine.plus.com abaout a mail for myself..however nowhere in the mail (or header info) can I see an address relating to me ?? which seems a little strange as it is addressed to another plus net user !!  Cheesy
2 REPLIES 2
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: email addressed to another plus net customer to me ??

are you sure its not envelope to you
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: email addressed to another plus net customer to me ??

I think I might know how this happened.
The IronPort Quarantine system isn't the most intelligent of beasts in how it handles emails sent to multiple 'To' recipients. If an email is sent to a user who has Quarantine enabled but also has your address in the 'To' field then the Quarantine notice gets sent to both parties. I'd need to double check this, however I've vague recollections of coming across isolated examples of it in the past.

Bob Pullen
Plusnet Product Team
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