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dodgy routing to USA atm

Zap
Grafter
Posts: 284
Registered: ‎22-11-2007

Re: dodgy routing to USA atm

This is massive, I thought it was my connection and reset firefox (I typically have about 100 tabs open in 6 to 8 windows), hardly ANY sites coming up.
Internet radio - DEAD
WTF is going on PLUS NET
pcriddle
Dabbler
Posts: 17
Registered: ‎07-08-2007

Re: dodgy routing to USA atm

Just to add, Pages I can get to.
Facebook
Gmail/Google
Plusnet

Pages I cannot get to
BSG Online
SimHq.com
Techradar.com
Gizmag.com (tech Site) Cheesy
Twitter
Wannabeuk
Newbie
Posts: 5
Registered: ‎07-11-2011

Re: dodgy routing to USA atm

Its a shame that the status page is one of those that is offline for me haha
Zap
Grafter
Posts: 284
Registered: ‎22-11-2007

Re: dodgy routing to USA atm

Quote from: Matt_2k34
Reason it looked like DNS routing is because people are using several services such as OpenDNS, GoogleDNS rather than Plusnets own.
Noticed the problem about an hour ago when ODNS stopped responding, swapped to GDNS assuming theyre were having an issue, 2 minutes later same issue, swapped to PN DNS and everything was ok for 10 minutes before the slow responses started again 😛 Just striked up a machine with DNS installed which is polling across all services and now im getting slowness but pages load Smiley isnt it fun  Grin  Cheesy
Thanks for the update Chris.

Cisco (aka Spamcop)  told me Plusnet DNS was not configured properly and it made it look as if they were spamming.
Usually better off on Open DNS because Plusnet never tell you when they change their DNS servers
Going to see if I can load public forum to see if this is industry wide
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: dodgy routing to USA atm

@Zap
We're looking into it and will give more of an update when we have one.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: dodgy routing to USA atm

How about we keep it ontopic, rather than petty?
Quote
Going to see if I can load public forum to see if this is industry wide

As eluded to by Chris' previous post...
Quote
Looks like a few ISPs are seeing similar issues from speaking to people around the business.

So thats a YES...  Roll_eyes
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: dodgy routing to USA atm

Looks like it *may* be some issues at level3. We're still investigating.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Wannabeuk
Newbie
Posts: 5
Registered: ‎07-11-2011

Re: dodgy routing to USA atm

Almost certainly a link within the level3 network. Most ISPs are having issues of different levels. All links seem to die at similar points within the level3 network.
EDIT: Damn beaten.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: dodgy routing to USA atm

Although it's looking like it's *not* just level 3, some core routers across the internet appear to have had some problems (to put it mildly).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: dodgy routing to USA atm

I suggested level 3 half an hour ago! Roll_eyes
Quote from: jelv
Looks to me like the Level 3 connection is down.
Using the office PC I've just tried a trace to 212.159.8.2 (portal servers) from dnsstuff.com. The last successful hop was ae-58-223.csw2.London1.Level3.net.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: dodgy routing to USA atm

and as above, its appears not to just be level3.
drchoc
Newbie
Posts: 4
Registered: ‎12-04-2010

Re: dodgy routing to USA atm

'Dodgy' is somewhat understated.  About an hour of not working so far, I don't mind the break but it's costing me money.
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: dodgy routing to USA atm

Quote from: Service
This has now been confirmed as a global routing issue affecting ISPs across the world. It seems to have been caused by a number of core routers erroring.

We're continuing to investigate and chase and will update this post as soon as any more information becomes available.

As good as plusnet are, they're not backbone providers and as such this issue will reside with them.
Until they can sort that, its hang on tight for everyone involved, across all ISPs Smiley
Regards
drchoc
Newbie
Posts: 4
Registered: ‎12-04-2010

Re: dodgy routing to USA atm

More sites going down...is this malicious?
johng88
Dabbler
Posts: 11
Registered: ‎14-03-2011

Re: dodgy routing to USA atm

affecting ips and mobile phone internet
C:\Users\Guest>tracert www.google.co.uk
Unable to contact IP driver. Error code 5.
C:\Users\Guest>tracert www.google.com
Unable to contact IP driver. Error code 5.