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dodgy offers again

ukguy1
Rising Star
Posts: 117
Thanks: 30
Registered: ‎29-06-2016

dodgy offers again

Earlier this year I raised an issue where my account was showing "current out of contract" price as £5 lower than I was being charged. (I'm a customer of 15 years and no loyalty at all from PN)

PN said it was an error and I helped resolve with screenshots etc - they said they'd see what they could do on the price but did nothing. I'm not renewing my contract anyway as I'm waiting for a good deal on FTTP which PN don't do.

I've just logged into my account and two issues:

1 - A useless exclusive offer which goes to a 404 not found page

2 - It shows my "current price" as £30.99 again.

Talk about rubbing it in to existing customers! If you insist on showing me £30/m you are very welcome to charge me that!!!!

2 REPLIES 2
ukguy1
Rising Star
Posts: 117
Thanks: 30
Registered: ‎29-06-2016

Re: dodgy offers again

posted in the wrong broadband forum, mod I'll repost in fibre, delete this if you need to

Moderator
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Registered: ‎06-04-2007

Re: dodgy offers again

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still