dodgy offers again
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- Re: dodgy offers again
dodgy offers again
21-12-2019 8:07 PM
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Earlier this year I raised an issue where my account was showing "current out of contract" price as £5 lower than I was being charged. (I'm a customer of 15 years and no loyalty at all from PN)
PN said it was an error and I helped resolve with screenshots etc - they said they'd see what they could do on the price but did nothing. I'm not renewing my contract anyway as I'm waiting for a good deal on FTTP which PN don't do.
I've just logged into my account and two issues:
1 - A useless exclusive offer which goes to a 404 not found page
2 - It shows my "current price" as £30.99 again.
Talk about rubbing it in to existing customers! If you insist on showing me £30/m you are very welcome to charge me that!!!!
Re: dodgy offers again
21-12-2019 8:14 PM
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posted in the wrong broadband forum, mod I'll repost in fibre, delete this if you need to
Re: dodgy offers again
21-12-2019 8:22 PM
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Thread locked in favour of https://community.plus.net/t5/Fibre-Broadband/dodgy-offers-in-my-account-again/m-p/1696080
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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