could you adjust my snr profile please?
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could you adjust my snr profile please?
14-08-2014 4:23 PM
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I have been with yourselves for a few weeks now and my snr is erratic. I am using my own billion ipac 7800n and have adjusted it to force an snr of 6db.
I would prefer it if you guys could get to at least 7 your end as sometimes I'm connecting at 15db and my speed is slowing from 6Mb down to 4 and lower. That way i can default my router back to normal.
Thanks in advance!.
Re: could you adjust my snr profile please?
14-08-2014 4:51 PM
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We can set the SNR target to a lower value, it's currently at 9dB, your line however has had several disconnection recently so I'm prefer to sort that our first and then adjust the SNR.
<img src="http://community.plus.net/visualradius/generated/image14080313879974.png"/>
Do you have a test socket you can connect to?
Re: could you adjust my snr profile please?
14-08-2014 5:23 PM
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The reason for the disconnections is down to me rebooting the router to try and sync at a lower snr which is currently at 8.9. It was getting a little wild and jumping up to 15db. The sync speed says 7463 but my download speed is 4Mb and is slower than normal. The test socket is the same by the way.
Thanks again
Re: could you adjust my snr profile please?
14-08-2014 6:07 PM
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Welcome to the forums.
Your line will have been set to 15dB because the line management system has found good cause to do so. Can you please rest your modem to not interfer with the line defaults and gather the data requested here - http://community.plus.net/forum/index.php/topic,96155.0.html - please?
Is the phone line quiet? Dial 17070 option 2 using a corded phone in the master socket.
Is the router in the master socket?
Hopefully the stats will point to the reason why the SNRM has been elevated.
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Re: could you adjust my snr profile please?
15-08-2014 8:35 AM
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Re: could you adjust my snr profile please?
15-08-2014 9:10 AM
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Re: could you adjust my snr profile please?
15-08-2014 10:06 AM
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