could someone reset my profile please

[#1]

Got your PM, cheers for the heads up. Can you raise a fault for me via the online troubleshooter then message back and I'll get on the case.

[#2]

@adam
done cheers mate

[#3]

Due to the time I'll need to pick this one up tomorrow morning for you.
If it's more urgent for you then I'd give support a call tonight, otherwise no problem and I'll get back to you at some point tomorrow morning

[#4]

thanks adam that great
no point tonight mate i cant see then coming out to fit a new line over the road tonight 
if it happens in the next week ill be suprised (btw this is the main common line not the one to my house)
look forward to hearing from you nik
will drop you a pm as well
nik

[#5]

No worries I got your PM and I'm sorry I wasn't able to take your call earlier. Hang fire for now and I will deal with this as soon as I can this afternoon before giving you a call.

[#6]

cheers adam
will do
can you also tell me why my estimated line speed in the members centre did say 2mb and now has been deleted ?

[#7]

Hi niko,
Just had a look and the speed estimate is showing there for me, is it still showing blank for you?

[#8]

@mt
hi matt ,its now back thank you if you read my fault tickets you will see a lady redid it manually for me
the thought was that the fault tests on my line upset it somehow
thanks again nik