connection speed dropped
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- connection speed dropped
connection speed dropped
01-03-2013 6:52 PM
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During the last few weeks this has dropped overnight to 2176 or 2240. Although it often reverts to 2336 after a reboot next morning, the line speed rarely goes back up to 2000 but stays at 1750 as it never seems to have sufficient time to recover.
Any ideas what might be causing this, and what can be done to stabilise it again?
Re: connection speed dropped
04-03-2013 3:30 PM
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Looking at this graph showing when you're router has disconnected it might be due to the disconnections shown.
Given the timings I'm wondering if you're switching your router on/off just before 9am?
Adam
Re: connection speed dropped
05-03-2013 7:03 PM
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Re: connection speed dropped
06-03-2013 2:30 PM
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I've just taken a quick look at your connection and can see that your Line Quality is Red, this means that only negative changes are going to be made to your line by the DLM (Dynamic Line Management).
It's probably put it in 'Red' due to the router reboots that you do to push your speeds back up. Could you please, just for the next 3 days, not restart your router so we can see if your line quality improves?
Re: connection speed dropped
06-03-2013 4:05 PM
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Interestingly, it's been stable on 2336 since yesterday (Tuesday) morning.
Re: connection speed dropped
06-03-2013 4:12 PM
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I will keep a close eye on the connection for you over the next few days
Re: connection speed dropped
08-03-2013 6:55 PM
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I noticed yesterday evening that the SN MARGIN had dropped to 5 although it was still connecting at 2336. Might this be connected with the problem?
It's also been raining again. Possible reason?
Re: connection speed dropped
11-03-2013 10:18 AM
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I've placed a SNR reset on your line in an attempt to bring your noise margin down, this will take effect in the next four hours and again if you could leave your connection on as your line will be placed into a 10 day training period.
Re: connection speed dropped
11-03-2013 1:25 PM
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We had a power cut last night because of the high winds. Hope we don't have another, but we are very rural here... I will let you know if it happens again.
Re: connection speed dropped
12-03-2013 9:07 AM
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Let us know if you notice any more issues though.
Adam
Re: connection speed dropped
25-03-2013 5:32 PM
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Thanks for your advice and help.
Bring on the high speed broadband for all..... Any bets?
Re: connection speed dropped
26-03-2013 11:05 AM
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