connection speed dropped to 0.5MB
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- Re: connection speed dropped to 0.5MB
connection speed dropped to 0.5MB
18-02-2015 8:01 PM
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Re: connection speed dropped to 0.5MB
18-02-2015 8:33 PM
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When you say your speed is 0.5mbps, do you mean your sync rate or your throughput as measured by a speed checker?
If you could give us some idea of your current setup, and any logs/stats you've gathered, we can advise you further. There are pinned topics at the top of this forum with details of what we need in them.
Re: connection speed dropped to 0.5MB
18-02-2015 8:58 PM
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the sync rate is taken from my router "downstream connection rate 572Kbps upstream 444Kbps" not from a speed test
line attenuation- down 40.5 up 21.6
Noise Margin - down 22.7 up 24.5
there is no master socket so cant do those tests but i plan to install one soon.
Ive changed micro filters and even used another router but still my speed has dropped to nearly an unusable speed.
Bt speed test returned results of download 0.44Mbps and upload of 0.32Mbps
Re: connection speed dropped to 0.5MB
18-02-2015 9:02 PM
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the abbreviation for the Plusnet team is CRT
Hi thebigyin, that doesn't look so good. Can you hear any audible noise when using the phone? Had any problems with incoming or out going calls?
Re: connection speed dropped to 0.5MB
18-02-2015 9:08 PM
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Re: connection speed dropped to 0.5MB
18-02-2015 9:13 PM
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Re: connection speed dropped to 0.5MB
18-02-2015 9:17 PM
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http://community.plus.net/forum/index.php/topic,125227.msg1087987.html#msg1087987 - March 2014 not progressed
http://community.plus.net/forum/index.php/topic,136578.msg1198260.html#msg1198260 - Feb 2015 in progress
And appear to be quite a different issue to thebigyin's.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: connection speed dropped to 0.5MB
18-02-2015 9:18 PM
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have you had any feedback from Faults see your thread http://community.plus.net/forum/index.php/topic,136578.msg1199004.html#msg1199004 if you could post a reply over there, we'll see if we can help.
Re: connection speed dropped to 0.5MB
18-02-2015 9:20 PM
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Do all your Microfilters look like this?
Re: connection speed dropped to 0.5MB
18-02-2015 9:28 PM
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Re: connection speed dropped to 0.5MB
18-02-2015 9:33 PM
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I rather thought all CISCO stuff was "in-side" the telephony termination points?
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Re: connection speed dropped to 0.5MB
18-02-2015 9:35 PM
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Re: connection speed dropped to 0.5MB
18-02-2015 9:45 PM
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the internal wiring is as far as I can see (until i rip it out) is 4 core not sure if its CW1308 and I don't have a SSFP....yet (its on order)
Re: connection speed dropped to 0.5MB
18-02-2015 9:49 PM
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Well if your wiring is upto standard, there should be a Blue pair only (Blue+white trace & White+blue trace) connected to terminals 2 & 5 throughout.
Any bell-wires on 3 and mate on 4 (Orange pair should be removed).
Re: connection speed dropped to 0.5MB
18-02-2015 9:56 PM
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