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chance of early activation?

speshel
Newbie
Posts: 2
Registered: ‎27-12-2012

chance of early activation?

Hi,
Waiting for activation, our date is the 29th but I've got a solid green broadband light and a red internet light. Read a few posts on here where people have managed to get activated early and was wondering if I fall into that category.
Username is speshel
Thanks!
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,717
Thanks: 5,503
Fixes: 393
Registered: ‎30-07-2007

Re: chance of early activation?

Give the CSC a call, tell them your broadband light is on and ask for your account to be activated.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: chance of early activation?

Hi speshel,
Your order still hasn't completed yet, I'll check back on it again later to see if there's any difference.
speshel
Newbie
Posts: 2
Registered: ‎27-12-2012

Re: chance of early activation?

OK, thanks!
Just to check, by 'order' you mean the activation not payment or anything?
Cheers!
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: chance of early activation?

Yeah, the next step is activation, nothing you need to do. It's still in a 'committed' state.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: chance of early activation?

I can see everything is now activated and you're online, if there's anything else please let me know.