cancel
Showing results for 
Search instead for 
Did you mean: 

broadband speeds appauling!

craigy88
Newbie
Posts: 5
Registered: ‎27-07-2015

broadband speeds appauling!

not even getting 4mb/s download speed, its pretty hurrendous to be honest, can anything be done about this or do i just have to put up with it? downloaded a 1gb file earlier and my download speed peaked at 520kb/s!!!!! surely theres something wrong?! anyone help?
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: broadband speeds appauling!

I've run a few tests and I can't see any issues.
Your estimated speed is 3mbps and I can see from the BT Speedtest you ran your getting around 4mbps which is above that.
I think you may be getting confused between Kbps and KB/s. 520kb/s works out at around 4.1mbps.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: broadband speeds appauling!

Correction:
Quote from: Matthew
520kB/s works out at around 4.1mbps.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)