broadband speed

[#1]

I'm not sure what you think the issue is because those results look absolutely fine to me.

[#2]

hi  its still low of what bt speedtester said but with titan  the speed varied from 15mb and 16mb  , but i dont understand why  this is lower on this website even the speed test what plusnet use
http://www.speedtest.bbmax.co.uk/
what server do you meant to use on speedtest.net

[#3]

There is one other possibility
Can you post the stats from your router - speeds, noise margin and attenuation

[#4]

Port  Status  TxPkts  RxPkts  Collisions  Tx B/s  Rx B/s  Up Time 
WAN  pppoa  330198  492093  0  816  11155  16:46:22 
LAN1  Link Down  --  --  --  --  --  -- 
LAN2  Link Down  -- 
LAN3  Link Down  -- 
LAN4  Link Down  -- 
WLAN 300M 506684 345752 0 11391 951 16:47:11

ADSL Link Downstream Upstream
Connection Speed 18972 kbps 444 kbps
Line Attenuation 21.0 db 8.1 db
Noise Margin 2.8 db 30.0 db

these are stats from my netgear router

[#5]

That shows only a wireless connection. Can you confirm that you get full speeds wired and that it's just wireless you have issues with.
Have you tried different wireless channels.

[#6]

Port  Status  TxPkts  RxPkts  Collisions  Tx B/s  Rx B/s  Up Time 
WAN  pppoa  456108  680200  0  991  14121  18:15:19 
LAN1  Link Down  14283  9159  0  149866  15021  -- 
LAN2  10M/100M  00:02:13 
LAN3  Link Down  -- 
LAN4  Link Down  -- 
WLAN 300M 690644 472963 0 1251702 101263 00:12:24

ADSL Link Downstream Upstream
Connection Speed 18972 kbps 444 kbps
Line Attenuation 21.0 db 8.1 db
Noise Margin 3.3 db 29.7 db

yeah ive tried diffrent wireless setting

[#7]

no i dont get full speeds using wired bout  same as wireless really dont see any diffrence to be honest

[#8]

Are you using the PN router, and if so have you still got the one you had with Titan?

[#9]

You need to get your upstream uncapped. Plusnet are doing a roll-out of uncapping upload speeds, but clearly haven't reached you yet.
You can raise a ticket, or wait until Monday when the DCT should be back on duty and can action it for you. Or you can call the help desk and ask them.

[#10]

im using a netgear dgn2200 router as the one i was using for titan was dgn1000 which had a hardware problem and had to send back to netgear .

i didnt know they were uncapping the upload cheers for that 

[#11]

phoned support getting my mac code within 24 hours  tried to change my package but refused and getting 6mb at the minute but roll on

[#12]

ADSL24 AFTER THE NEW YEAR  higher speeds as been with them before suppose they be same as titan but cheaper than that rip pff company

[#13]

Quote from: Fireant

ADSL24 AFTER THE NEW YEAR

I don't kow if you can post here after leaving, but if not please post over here for our information as to whether or not you get an improvement.

[#14]

internet running like dial up under 8mb and 180 pings grrrrrrrrr 

[#15]

Are you still with Plusnet or are you saying that changing ISP didn't magically improve your connection?