broadband activation?

[#1]

Amir,
At a guess you have Carrier Pre-Select with TalkTalk on a BT telephone line.
You will need to call BT Retail if that is the case, but you will need to account number.  It'll be on your phone bill.
We can't help until you get in touch with them.

[#2]

i contacted bt but they got nothing to do with this they say what can i do now?

[#3]

Which company do you pay the telephone rental to? If it's BT why are they saying they can't do nothing?

[#4]

You first need to establish who you pay your line rental to. This will be either BT or TalkTalk. Then telephone them and ask why a stop has been put on your line. Don't take no for an answer, they must know why a stop has been placed on your line. This is normally because someone has canceled the phone line or the bill has not been paid. Either way you should have been notified by letter.

Quote from: amir852

i contacted bt but they got nothing to do with this they say what can i do now?

[#5]

line rental is with talk talk but i called they say they cannot help me

[#6]

Is there a clue here?

Quote from: amir852

... i joined tiscali 2 weeks ago and they wasted 15 days with no broadband then i canceled tiscali before my line goes active and few days later i joined plusnet hope this one goes well.

[#7]

Hi,
As per our (3 way!) telephone conversation, there's a pending cancellation on the phone line, which your Mum needs to get BT to remove.
Once that's done we can progress your broadband order and get an idea of how long it's going to take.

[#8]

sorry evry1 im cancelling my broadband and after few days i will join plusnet or 02 so bye

[#9]

But you're only three short of your century 

[#10]

One and Picnic come to mind.
I hope he didn't mean this "plusnet".

[#11]

Surely if you keep cancelling like this you'll keep having problems???????

[#12]

I hope that O2 have better luck in getting the line back of Tiscalli, who he recently did the same.
I also thought that on another rubbish thread he said that O2 were rubbish and should be steer cleared of 
[Moderator's note by Jim (Oldjim)  excessive smilies removed - come on Peter you know better than that ] 

[#13]

Quote from: CrazyDrew

Surely if you keep cancelling like this you'll keep having problems

Are you suggesting that he is in any way culpable for this debacle?

[#14]

lend me £2 to pay my bill and I will tell you

[#15]

If a customer signs up for service, then receives the "Free" Router and then cancels before service commences, what charges does PlusNet press to recover?
Since he is a new customer and signed up for an 18 month contract and then chose to cancel rather than fulfil his responsibility of providing an unencumbered BT Line, I would say that he is liable for the full 18 month subscriptions.
Was this a scam to get a "Free" Router?