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anyone elses connection stopped routing?
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Re: anyone elses connection stopped routing?
29-10-2013 2:00 PM
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Hi thanks, also getting Plusnet assist saying
Message 16 of 20
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Re: anyone elses connection stopped routing?
29-10-2013 2:12 PM
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Hi thanks, also getting Plusnet assist saying awaiting broadband activation ? I cannot upload screen grab image for some reason ?
Quote from: paulwright39 Hi thanks, also getting Plusnet assist saying
Message 17 of 20
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Re: anyone elses connection stopped routing?
29-10-2013 3:27 PM
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@paulwright39
I can see your connections currently back online and you've raised a fault ticket, are you able to complete the rest of the diagnostic questions so we can take a closer look at this?
I can see your connections currently back online and you've raised a fault ticket, are you able to complete the rest of the diagnostic questions so we can take a closer look at this?
Message 18 of 20
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Re: anyone elses connection stopped routing?
29-10-2013 3:55 PM
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I experienced the same issue yesterday. Connection dropped around 2-3pm and even after rebooting laptop/ipad/imac and the router I still couldn't connect. All lights on the router are green and when I manually disconnect and reconnect all seems fine... I just cannot connect to the internet. I left it overnight but was still the same this morning. As I work from home I had to leave and rent desk space for the day. Hopefully it will be fixed by the time I get home tonight.....
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Re: anyone elses connection stopped routing?
29-10-2013 4:14 PM
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Hi nicolaip,
It's showing that your connection is currently online, you did have several drops last night though that would have made internet use difficult.
<img src="http://community.plus.net/visualradius/generated/image13830631961117.png"/>
Hopefully you'll be able to use your connection when you get in.
It's showing that your connection is currently online, you did have several drops last night though that would have made internet use difficult.
<img src="http://community.plus.net/visualradius/generated/image13830631961117.png"/>
Hopefully you'll be able to use your connection when you get in.
Message 20 of 20
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