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all was working until i joined plusnet
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all was working until i joined plusnet
18-08-2013 1:00 AM
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after a terrible start to my contract with plusnet I now find that all my pcs connect to the internet but they don't connect to each other.
they are all wireless connections.
e.g I used to be able to print from my laptop to the printer attached to upstairs pc, now it doesn't even see the pc or printer. all pcs can ping the router and the router can see all the wireless connections but they cant see each other. the ONLY thing which has changed is the addition of the new router from plusnet
help from any network gurus out there please
thanks in advance
they are all wireless connections.
e.g I used to be able to print from my laptop to the printer attached to upstairs pc, now it doesn't even see the pc or printer. all pcs can ping the router and the router can see all the wireless connections but they cant see each other. the ONLY thing which has changed is the addition of the new router from plusnet
help from any network gurus out there please
thanks in advance
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Re: all was working until i joined plusnet
18-08-2013 11:15 AM
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It's possible that your old router used a different IP subnet to the the Plusnet one. If this is the case then you need to check that any firewalls on the Pcs are configured to allow traffic on the new subnet and that any printer ports (used for network printer access) are changed for the new ip/subnet (http://www.region1tech.umd.edu/faq/Printer_Ports.htm )
Hope that helps
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: all was working until i joined plusnet
18-08-2013 11:22 AM
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You could try using your old router but with your new Plusnet Username/Password.
Keep the Plusnet router as a spare.
Keep the Plusnet router as a spare.
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- all was working until i joined plusnet