add a new mailbox problem
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add a new mailbox problem
22-04-2007 10:10 AM
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error message:
Invalid password, please read the instructions below
Is it just me or plus net problem ?
Re: add a new mailbox problem
22-04-2007 10:55 AM
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Quote from: fistsbs I have just tried to add a new mail box, but it don't work.
... Is it just me or plus net problem ?
From the PUG site (for all PlusNet/Force9/MetroNet/FreeOnline customers) there look to have been some recent issues with mailboxes (see for example thread starting at http://usergroup.plus.net/forum/index.php/topic,4686.0.html , from 19-21 April).
With regard to actual mailbox set-up, John Elvin kindly gave me some step-by-step instructions (I'm not very clued-up on the technological stuff) at http://usergroup.plus.net/forum/index.php/topic,3915.msg48834.html#msg48834 .
If the problem's with whatever you did on setting up the mailbox, that may well help did for me, anyway, because I couldn't quite figure out what to do from whatever it said on the portal.
Regards,
Penny.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: add a new mailbox problem
23-04-2007 1:44 PM
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Quote from: fistsbs I have just tried to add a new mail box, but it don't work.
error message:
Invalid password, please read the instructions below
Is it just me or plus net problem ?
There aren't any problems as far as I'm aware. Could it be that you're attempting to use a password that's too long or contains characters that the system does not accept?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: add a new mailbox problem
23-04-2007 7:21 PM
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Re: add a new mailbox problem
23-04-2007 10:48 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: add a new mailbox problem
24-04-2007 11:39 PM
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Re: add a new mailbox problem
24-04-2007 11:44 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: add a new mailbox problem
25-04-2007 12:26 PM
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We raised this as problem 42164.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: add a new mailbox problem
25-04-2007 12:57 PM
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Quote from: jelv It is - but elsewhere it says that on the page where you create the password. When adding a new mailbox it does not.
Ah, I see. Its been goodness only knows how long ince ive used the plusnet mailboxes. Only thing I had to do was use the finger command when my mailserver was being rebooted or if my connection went down for any reason.
Re: add a new mailbox problem
25-04-2007 8:08 PM
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You also can not have Upper case letters (A -Z)
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