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You still have a serious problem in your core network.
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You still have a serious problem in your core network.
01-03-2013 10:03 PM
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Been noticing some extreme latency issues of late. Saw message on service status on 28th
These fixes have involved adding more hardware into our network and installing new software patches on to the platform that have been developed by the vendors. Unfortunately whilst the majority of the latency issues have been resolved, we're still seeing customers have significant slowdowns during the evening peak period.
Thought this trace from end user might help although I'm pretty sure your should know where your problem lie yourself. Show you have a problem which is obviously a few hops in on your network.
Looks like you have a overloaded link / routing bug / gremlin between link1-central10.pcl-gw01.plus.net and xe-2-2-0.pcl-cr01.plus.net.
Are we allowed to know what vendor you are using for your infrastructure? I'm Curious. If its HP might be to offer suggestion as network I help manage recently experienced similar problem.
Only been on plusnet a month would be nice to resume the brief speedy service I had for around a week or so....
Thx
Crispy
tracert www.google.co.uk (end return should be around 60-70ms)
Tracing route to www.google.co.uk [74.125.132.94]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms GW.local [192.168.1.254]
2 1 ms 1 ms 1 ms 192.168.10.254
3 15 ms 14 ms 15 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189]
4 17 ms 17 ms 16 ms link1-central10.pcl-gw01.plus.net [84.93.249.224]
5 224 ms 202 ms 197 ms xe-2-2-0.pcl-cr01.plus.net [212.159.1.12]
6 199 ms 198 ms 200 ms ae2.pcl-cr02.plus.net [195.166.129.7]
7 195 ms 201 ms 200 ms ae2.pcl-cr01.plus.net [195.166.129.6]
8 197 ms 199 ms 201 ms ae1.ptw-cr01.plus.net [195.166.129.0]
9 196 ms 200 ms 201 ms 72.14.222.97
10 184 ms * 186 ms 209.85.240.61
11 184 ms 181 ms 181 ms 209.85.253.90
12 192 ms 190 ms 189 ms 66.249.95.173
13 190 ms 187 ms 188 ms 72.14.236.191
14 * * * Request timed out.
15 203 ms 198 ms 200 ms wb-in-f94.1e100.net [74.125.132.94]
Trace complete.
These fixes have involved adding more hardware into our network and installing new software patches on to the platform that have been developed by the vendors. Unfortunately whilst the majority of the latency issues have been resolved, we're still seeing customers have significant slowdowns during the evening peak period.
Thought this trace from end user might help although I'm pretty sure your should know where your problem lie yourself. Show you have a problem which is obviously a few hops in on your network.
Looks like you have a overloaded link / routing bug / gremlin between link1-central10.pcl-gw01.plus.net and xe-2-2-0.pcl-cr01.plus.net.
Are we allowed to know what vendor you are using for your infrastructure? I'm Curious. If its HP might be to offer suggestion as network I help manage recently experienced similar problem.
Only been on plusnet a month would be nice to resume the brief speedy service I had for around a week or so....
Thx
Crispy
tracert www.google.co.uk (end return should be around 60-70ms)
Tracing route to www.google.co.uk [74.125.132.94]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms GW.local [192.168.1.254]
2 1 ms 1 ms 1 ms 192.168.10.254
3 15 ms 14 ms 15 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189]
4 17 ms 17 ms 16 ms link1-central10.pcl-gw01.plus.net [84.93.249.224]
5 224 ms 202 ms 197 ms xe-2-2-0.pcl-cr01.plus.net [212.159.1.12]
6 199 ms 198 ms 200 ms ae2.pcl-cr02.plus.net [195.166.129.7]
7 195 ms 201 ms 200 ms ae2.pcl-cr01.plus.net [195.166.129.6]
8 197 ms 199 ms 201 ms ae1.ptw-cr01.plus.net [195.166.129.0]
9 196 ms 200 ms 201 ms 72.14.222.97
10 184 ms * 186 ms 209.85.240.61
11 184 ms 181 ms 181 ms 209.85.253.90
12 192 ms 190 ms 189 ms 66.249.95.173
13 190 ms 187 ms 188 ms 72.14.236.191
14 * * * Request timed out.
15 203 ms 198 ms 200 ms wb-in-f94.1e100.net [74.125.132.94]
Trace complete.
Message 1 of 8
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7 REPLIES 7
Re: You still have a serious problem in your core network.
01-03-2013 10:05 PM
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There is a long thread about it here http://community.plus.net/forum/index.php/topic,111170.0.html
Message 2 of 8
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Re: You still have a serious problem in your core network.
01-03-2013 10:33 PM
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Yep. Should be sorted now. It's this:
http://community.plus.net/forum/index.php/topic,111170.msg959759.html#msg959759
http://community.plus.net/forum/index.php/topic,111170.msg959759.html#msg959759
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 3 of 8
(843 Views)
Re: You still have a serious problem in your core network.
01-03-2013 11:32 PM
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Thx for replies all looks good now as you say.
I am sure you doing all you can. I know these problems are hard to tie down and the cause can be fairly unrelated to the affect and step one is often upgrade to latest firmware to get support which in itself can cause problems and cause new bugs from your point of view or as the vendors like to call them new 'feautures'
I am sure you doing all you can. I know these problems are hard to tie down and the cause can be fairly unrelated to the affect and step one is often upgrade to latest firmware to get support which in itself can cause problems and cause new bugs from your point of view or as the vendors like to call them new 'feautures'
Message 4 of 8
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Re: You still have a serious problem in your core network.
02-03-2013 7:32 PM
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I beat the vendor up each afternoon at about 3pm
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 5 of 8
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Re: You still have a serious problem in your core network.
02-03-2013 7:49 PM
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Quote from: Kelly Yep. Should be sorted now.
All fixed Kelly?
Message 6 of 8
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Re: You still have a serious problem in your core network.
02-03-2013 8:05 PM
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sorry but it still looks UNFIXED from my end , gaming was sweet this morning BUT now its terrible , couldnut even be botherd to look at which gateway i was on I just Turned OFF the mains switch to the routers untill i had a smoke
maybe try a game after a strong whisky
maybe try a game after a strong whisky
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Message 7 of 8
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Re: You still have a serious problem in your core network.
03-03-2013 12:49 AM
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Don't get the issues mixed up.There are two or three separate things going on, see http://community.plus.net/forum/index.php/topic,111170.msg965400.html#msg965400
Message 8 of 8
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- You still have a serious problem in your core netw...