Would replacing my Plusnet 2704N ADSL router help prevent internet connection drops?

abhiryder89 · ‎09-02-2021

Just moved to rural Somerset in the UK where DSL bandwidth is around 5 Mbps down. I know I have to live with that but the daily dropped connections is getting old. I have to reboot the router at least once a day. John Lewis (Plusnet) provided the router and I know it's about as cheap as you can go. Would a better router make a difference? I have a smart Android TV and Win 10 NUC hard wired to it and have TV connection problems too. Any recommendations on a router?

https://19216811.cam/ https://1921681001.id/

Alan54 · ‎07-03-2018

Look on You tube for "plusnet BT hub 6" read comments for extra information

Townman · ‎22-08-2007

@abhiryder89

A warm welcome to the forums.

When did you get a 2704n with JLP? AFAIK JLP for quite some time users got Zyxel or Netgear routers... see Setup Guide — John Lewis Broadband

Personally I would not want a router out of the BT stable.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.