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Neither wifi or router (directly with ethernet) will give me a connection for one laptop in the house. All the others are working fine. It appears to connect but then falls out. Any ideas, my partner needs it for work.
Most likely cause is a problem with the Network card or Device driver software on that laptop.
Troubleshooting help will depend on the Laptop H/W and Operating system in use?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.