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Wifi keeps disconnecting all devices
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Wifi keeps disconnecting all devices
‎30-09-2015 7:23 PM
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Hi
My plusnet wifi keeps disconnecting from all devices and disappearing off network lists
Router lights never go off
Turning off and on again resolves it but it's getting really tedious now, as its doing it every half hour or so 
Please help!
My plusnet wifi keeps disconnecting from all devices and disappearing off network lists
Router lights never go off
Turning off and on again resolves it but it's getting really tedious now, as its doing it every half hour or so 
Please help!
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Re: Wifi keeps disconnecting all devices
‎01-10-2015 7:44 AM
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Hi welcome to the forum.
Which Router do you have and what firmware is on it?
When it drops the wifi does it ever come back without intervention.
Have you tried with only one device and all others switched off.
Can you post router stats and the router log.
How long has this been going on and can you think of anything that may have caused it
such as adding a new device or any new programs.
Moved or changed a dec phone?
Which Router do you have and what firmware is on it?
When it drops the wifi does it ever come back without intervention.
Have you tried with only one device and all others switched off.
Can you post router stats and the router log.
How long has this been going on and can you think of anything that may have caused it
such as adding a new device or any new programs.
Moved or changed a dec phone?
Message 2 of 4
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Re: Wifi keeps disconnecting all devices
‎01-10-2015 5:13 PM
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Hi
Thanks for your reply
It's a technicolor TG582n
It does sometimes come back on on its own, and I can't think of anything that could have changed.
Please could someone tell me how to find out what firmware I have and how to get router stats
Thanks
Thanks for your reply
It's a technicolor TG582n
It does sometimes come back on on its own, and I can't think of anything that could have changed.
Please could someone tell me how to find out what firmware I have and how to get router stats
Thanks
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Re: Wifi keeps disconnecting all devices
‎02-10-2015 10:38 AM
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How do i find out the stats?
Log into your router 192.168.1.254
then Click on Broadband connection then click click view more in the dsl connection part then click details on top left RIGHT corner.
There should also be a section on the left for the router log it can be cut and pasted as text
The firmware release may say 8.4.4.J or: Latest Firmware is 10.2.2 B
I dont have mine connected at the moment so not sure where it says
Message 4 of 4
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