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Why so many disconnects today PN?
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Why so many disconnects today PN?
29-09-2011 3:23 PM
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Same symptoms as I had about a month ago. It was fine (more or less) for a month, but for some reason unknown to me I've been disconnected so many times today that it's getting really annoying.
Anyone from Plusnet able to understand why I'm being disconnected so frequently today in particular?
Anyone from Plusnet able to understand why I'm being disconnected so frequently today in particular?
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Re: Why so many disconnects today PN?
29-09-2011 3:34 PM
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We can't really pinpoint why you might be experiencing disconnections on a particular given day I'm afraid. If the problem does persist I'd advise raising a fault though: https://portal.plus.net/apps/kbdfaults
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Re: Why so many disconnects today PN?
29-09-2011 3:43 PM
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you can see from your end how many disconnects I'm having today though. Has PN made any changes that are booting me offline continuously today?
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Re: Why so many disconnects today PN?
29-09-2011 4:02 PM
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I can, yes. You had a 15 day connection before today so I'm going to suggest that if this problem continues into tomorrow that you raise a fault here as the next step: https://portal.plus.net/apps/kbdfaults
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Re: Why so many disconnects today PN?
29-09-2011 4:32 PM
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ah okay thanks That gives me an idea of how stable my line was until today.
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