cancel
Showing results for 
Search instead for 
Did you mean: 

Why o Why is my broadband speed so low

neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

How do I get the line attenuation / noise level reduced to see if that helps ? Who changes it ?  Or is this not going to give me a significant increase ?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why o Why is my broadband speed so low

Normally the automatic systems look after it.
In theory Plusnet can request it but it isn't easy or simple getting BT Openreach to change it.
If, however, you download Routerstats http://www.vwlowen.co.uk/internet/files.htm there is this option which allows you to reduce your noise margin and also get better logging of what is happening (ignore the fact that I am using an older version - I can't be bothered to upgrade it)
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

OK downloaded routerstats and have it running however don't appear to get the 'telnet' tab showing to make the adjustments.
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

now configured it to get telnet tab up but can't see how to adjust the noise settings
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why o Why is my broadband speed so low

These are my two screens - note Set Target SNR
This was a clean install of version 5.6
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

Tried reducing to 6 dB  and  6 dB but nothing seems to have changed


Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why o Why is my broadband speed so low

It won't because your default margin isn't 6dB.
When you do a resync what is the noise margin reported as immediately afterwards.
That is the number you put in the default noise margin box - it is probably 15dB but it is better to check first
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

Rx noise 15.6 dB
that is with both with both 'target snr' boxes set to 6 and pressing Rx Sync
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Why o Why is my broadband speed so low

What version of DMT did you download and are you sure your router's a DG834GT and not a DG834 or DG834G?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why o Why is my broadband speed so low

@Bob,
We are using Routerstats not DMT
@neepdocker see this picture for what you do - note there is a limit to how far you can drop the noise margin.
As a first try use these numbers
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low


OK
This has given me Rx noise 12.6 and  Rx sync 2720
tried copying the stats again but for sum reason refuses to copy and paste
What will I try next ?
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

tried  15 and 8 which gives 12.3 and 2848
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

Tried 15 and 6 which gives me 11.4 and 3040
neepdocker
Grafter
Posts: 29
Registered: ‎08-11-2007

Re: Why o Why is my broadband speed so low

This is now showing slower speed than when I first checked it !!

Speedtester result
Test1 comprises of Best Effort Test: -provides background information.
    Your DSL connection rate: 3040 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 1750 kbps
    Actual IP throughput achieved during the test was - 1619 kbps

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Why o Why is my broadband speed so low

it will take a while for the profile to catch up with the synch speed - just patience, leave the router on