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When will I get my router?

ToeKnee60
Grafter
Posts: 63
Thanks: 3
Registered: ‎06-12-2013

When will I get my router?

I am due to get Unlimited Fibre and Home Phone from Plusnet during the morning of Monday 30 December.
As there are 2 days of Christmas holiday when there will be no post and a weekend just before the installation day and the post is extra slow leading up to Christmas I was wondering when Plusnet are likely to post my router.
The postman does not usually arrive until after lunch so I will need to have received the router by Saturday 28 December to be ready for the Openreach engineer's visit.
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: When will I get my router?

Hi there,
I'd imagine the router should reach you on the 27th. However I've dispatched it now to be on the safe side. These usually take 3 working days to reach you so I'd expect this to be with you on Monday.
Adam
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 Adam Walker
 Plusnet Help Team
ToeKnee60
Grafter
Posts: 63
Thanks: 3
Registered: ‎06-12-2013

Re: When will I get my router?

Thanks Adam.  Smiley