When can we expect answers to Questions solicited by Peter Jackson?
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Re: When can we expect answers to Questions solicited by Peter Jackson?
07-04-2009 10:27 PM
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Quote from: Strat .
Extremely well put Strat - all of it, which I see no need to quote in full.
Re: When can we expect answers to Questions solicited by Peter Jackson?
07-04-2009 10:41 PM
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Extremely disappointing.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 12:07 AM
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So far there are 137 posts complaining this object lesson on ignoring the customer
I hope there will be a feeble excuse to explain this behaviour and why it won't be repeated?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 12:29 AM
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Still we may see some movement when the new surveys come out and PlusNet has slipped down the polls again. It's the guys who take the flack on the forums who have to keep making excuses for his ignorance that I feel sorry for.
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 12:41 AM
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I read a thread in the TBB forum where someone quoted Plusnet as fast becoming "the Ryan Air of ISP's"
given the current situation it's easy to see why.
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 4:51 AM
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Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 6:20 AM
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Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 8:05 AM
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Why *should* he feel under any pressure?
A different direction has clearly been chosen for Plusnet, and its apparently not one which relies upon the traditions that got PN to the place where it was an attractive proposition for BT.
Just look how many senior figures at Plusnet have gone in recent months (info is out there if you look in the right places) at least one has candidly cited a change in direction at PN that they didn't agree with.
Seriously, lots of posters here seem to think that the boards are important to PN, but I think the sad truth is that they were only important to 'Classic Plusnet' - in 'New Plusnet' there is a much smaller place for them IMO.
Some of you may remember my stepping down from moderating these boards, and perhaps wondered why. Its not impossible that the circumstances surrounding that episode were an attempt to make the boards look more corporate, and more of a valuable business tool rather than the customer driven/shaped tool that they have always been...
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 9:10 AM
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Ex-Broadband Service Manager
Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 9:30 AM
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Re: When can we expect answers to Questions solicited by Peter Jackson?
08-04-2009 12:24 PM
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