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Whats my Limit

daftcars
Grafter
Posts: 36
Registered: ‎01-08-2007

Whats my Limit

I'm using View My Usage to monitor my usage, but can't see what my actual limit is, so don't know if I'm approaching it. I'm on PlusNet Broadband Plus up to 8Mb, and need to know my limit per wek or per month.
Help appreciated.
8 REPLIES 8
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Whats my Limit

Hi Daftcars,
Broadband Plus is an entry level Broadband product, designed for peak time usage of upto 4GB.
Peak time is defined as 4pm-midnight.
cafemambo2
Newbie
Posts: 8
Registered: ‎01-08-2007

Re: Whats my Limit

I also noticed this on my usage page and am surprised you do not show on this page how much we are allowed.
I am on broadband premier so how do I get please? Also is it just our downloads at peak time that count time that count towards our usage or does our off peak count towards it too? Also I noticed that between 12am (midnight) till 8am it says it is free to download stuff. Does this 12am - 8am time count towards your limit or not please?
Would appreicate if you can tell us please as your site does not seem to display when and what times count towards usage limits.
Many thanks.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Whats my Limit

Hi there,
I think that this link should help.
cafemambo2
Newbie
Posts: 8
Registered: ‎01-08-2007

Re: Whats my Limit

Thanks for that. Theres alot of info to read there but from what I can tell that overnight use does not count towards your limit although its still a bit hard to tell from that page. I wish your site would summarise what you can download at different times in a simpler form but many thanks for the link.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Whats my Limit

Shorter version is that Premier 1 is designed for upto 20GB peak time usage with no set limit on overnight usage.
cafemambo2
Newbie
Posts: 8
Registered: ‎01-08-2007

Re: Whats my Limit

Quote from: James
Shorter version is that Premier 1 is designed for upto 20GB peak time usage with no set limit on overnight usage.

Brilliant stuff so is overnight usage classed as midnight till 8am please? And if I'm downloading stuff on usenet then this is free overnight too and does not count towards my usage?
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Whats my Limit

Midnight till 4pm.  No usage will count towards your allowance during this timeframe.
cafemambo2
Newbie
Posts: 8
Registered: ‎01-08-2007

Re: Whats my Limit

Quote from: James
Midnight till 4pm.  No usage will count towards your allowance during this timeframe.

Ok that is great news. Many thanks for all your help James and thanks for the speedy replys this is great customer service.