What's up?

[#1]

Absolutely ridiculous.  Are Plusnet ever going going to make a comment on this, as it's severely limiting my, and other customer's, use of the internet that we're paying you to provide.

Target Name: tumblr.com
         IP: 174.120.238.130
  Date/Time: 18/03/2011 18:29:34
 1    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   26 ms   29 ms   29 ms   24 ms   24 ms   25 ms  lo0-homesurf.pcl-ag03.plus.net [195.166.128.110]
 3   *       24 ms   24 ms  201 ms   23 ms   24 ms  gi1-6-705.pcl-gw02.plus.net [84.92.0.188]
 4   *       24 ms   24 ms   26 ms   23 ms   25 ms  po4.pcl-gw02.plus.net [212.159.1.129]
 5   *       44 ms   23 ms   30 ms   25 ms   43 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
 6 1005 ms   24 ms   23 ms   24 ms   24 ms   23 ms  [195.50.122.129]
 7 1168 ms   23 ms   24 ms   24 ms   25 ms   23 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
 8   *       93 ms   93 ms   93 ms   93 ms   93 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
 9   *      101 ms   94 ms  104 ms   96 ms   92 ms  ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
10   *       94 ms   93 ms   94 ms   94 ms   93 ms  ae-72-72.ebr2.NewYork1.Level3.net [4.69.148.37]
11   *      127 ms  127 ms  128 ms  127 ms  128 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12   *      128 ms  127 ms  128 ms  127 ms  127 ms  [4.69.151.141]
13   *      129 ms  129 ms  129 ms  128 ms  129 ms  ae-2-70.edge4.Dallas3.Level3.net [4.69.145.77]
14   *      130 ms  129 ms  130 ms  129 ms  128 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15   *      250 ms  236 ms  314 ms  129 ms  130 ms  te7-2.dsr02.dllstx3.networklayer.com [70.87.253.26]
16   *       *       *       *       *       *       [-]
17 1127 ms  129 ms  130 ms  129 ms  129 ms  128 ms  te6-1.car12.dllstx6.networklayer.com [70.87.254.230]
18 1374 ms  130 ms  129 ms  130 ms  130 ms  129 ms  82.ee.78ae.static.theplanet.com [174.120.238.130]

[#2]

dont blame PN, the failure is long after it leaves PN, just look at your trace

[#3]

It is unsual that none of the larger ISP's seem capable of making a statement on any possable  Peering Point / Colocation Centre issues?
Even Be* just say there aware of an network issue & thats it  

[#4]

I thought that I would get this one in before I can't access anything again tonight - download  speed now below 500K  and time outs increasing - everything normal as far as router/line stats go
Pcl-Ag04
21CN
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Martin_Lap>tracert www.tumblr.com
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    32 ms    33 ms    33 ms  lo0-central1.pcl-ag04.plus.net [195.166.128.241]
  3    45 ms    32 ms    31 ms  gi1-10-411.pcl-gw01.plus.net [84.92.6.224]
  4    32 ms    32 ms    32 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    33 ms    32 ms    32 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
  6    32 ms    33 ms    32 ms  195.50.122.129
  7    33 ms    34 ms    33 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  8  101 ms  102 ms  102 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
  9  107 ms  107 ms  107 ms  ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
10  102 ms  102 ms  101 ms  ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]
11  136 ms  136 ms  137 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12  138 ms  136 ms  136 ms  4.69.151.165
13  138 ms  137 ms  137 ms  ae-4-90.edge4.Dallas3.Level3.net [4.69.145.205]
14  139 ms  139 ms  137 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15  136 ms  136 ms  136 ms  te2-4.dsr01.dllstx3.networklayer.com [70.87.255.
38]
16    *        *        *    Request timed out.
17  138 ms  138 ms  139 ms  te5-1.car12.dllstx6.networklayer.com [70.87.254.
226]
18    *      136 ms  137 ms  82.ee.78ae.static.theplanet.com [174.120.238.130
]
Trace complete.
C:\Users\Martin_Lap>

[#5]

Hello all, I'm new to plusnet, just set up this evening an am already noticing how slow the service is at the moment. Initial speed test at about 6.45pm was 1498 kb and more recent tests are about 300! Notice that you all seem to have speed problems too - is this something to get used to with plusnet or is this a wider problem?   

[#6]

Welcome to the forum,
if you have time to read all the posts on this in the last couple of days you will see that it is not unique to Plus net, a lot of other people on different ISP's have the same problem this week

[#7]

Over the last few days I have had to use father-in-laws talk talk, whilst plusnet was activated. I did think that talk talks was a bit slow too.

[#8]

This morning
Pcl-Ag03
21CN
I am getting connecting ..waiting to each new site
Example
Target Name: www.bbc.co.uk
        IP: 212.58.246.93
 Date/Time: 19/03/2011 08:32:47
1    0 ms    0 ms    0 ms    0 ms    0 ms  my.router
2   11 ms   12 ms   11 ms   10 ms   11 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
3 1000 ms    9 ms   20 ms   11 ms   94 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
4   *       *       *       *      N/A      [-]
5 1072 ms   10 ms   10 ms   10 ms  N/A     po5.thn-gw02.plus.net [212.159.1.133]
6  N/A      10 ms   10 ms   10 ms  101 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
7  N/A      11 ms   11 ms   10 ms   11 ms  [212.58.238.133]
8  N/A      10 ms   11 ms   11 ms  N/A     te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
9  N/A      11 ms   12 ms   11 ms   12 ms  [212.58.255.12]
10 1019 ms   11 ms   11 ms   11 ms   11 ms  bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]
Ping statistics for www.bbc.co.uk
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 11ms, Maximum = 1019ms, Average = 212ms
Target Name: www.plus.net
        IP: 212.159.9.2
 Date/Time: 19/03/2011 11:43:25
1    0 ms    0 ms    0 ms  my.router
2   15 ms   11 ms   11 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
3 2310 ms   10 ms  N/A     gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
4  N/A      16 ms   17 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
5  N/A      17 ms   17 ms  vlan2658.ptp-elb02.plus.net [84.93.224.45]
6   *       16 ms   17 ms  portal.plus.net [212.159.9.2]
Ping statistics for www.plus.net
Packets: Sent = 3, Received = 2, Lost = 1 (33.3%)
Round Trip Times: Minimum = 16ms, Maximum = 17ms, Average = 16ms
Target Name: www.bbc.co.uk
        IP: 212.58.246.92
 Date/Time: 19/03/2011 11:50:47
1    0 ms    0 ms  my.router
2   12 ms   11 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
3  850 ms   10 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
4   *       *       [-]
5 1017 ms   10 ms  po5.thn-gw02.plus.net [212.159.1.133]
6  N/A      11 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
7  N/A      10 ms  [212.58.238.133]
8  N/A      11 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
9  N/A      12 ms  [212.58.255.12]
10  830 ms   11 ms  bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]
Ping statistics for www.bbc.co.uk
Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)
Round Trip Times: Minimum = 11ms, Maximum = 830ms, Average = 420ms
To me it seems there is a problem at  gi1-6-311.pcl-gw01.plus.net

[#9]

Browsing has been iffy for us at various times of the day for last couple of days.
pcl-ag4 ... seems to be many of us on that pipe.
traceroute to tumblr.com includes Level3.

[#10]

My speeds have been very bad for weeks now,  I'm close to the exchange, have had 15 megs in the past, 12 megs regularly.  Then it was so slow I couldn't even load a speed tester.  New PN Thompson plugged into test socket, different filters, etc.  A modem reboot usually gives me better speed but, over the next couple of hours, it drops to around 300 kbps.
The latest strangeness is that BT Speedtester is giving me around 2 megs 'higher' than the ordinary BB speed testers whereas, up until now, BT has always shown at least 1 meg 'below' the ordinary testers.  Even stranger, BT has now upped my IP Profile from 10 megs to 12 megs..??!!.  I'm getting a visit from the OR Engineers on Monday morning but, having seen all the other posts about this problem, I'm thinking along the lines of a 'national' hiccup at PN... unless BT customers are getting something similar?
.

[#11]

I'm back down to 1500k at 15.00.  Speed still comes and goes.

[#12]

Hi guys, have a read of my post over here.