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What's going on, High MS

LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: What's going on, High MS

Hi Necrotix,
I've had a look at your line and you're not banded and your upload speed is uncapped. If you're still seeing issues then I'd suggest raising a fault here: http://faults.plus.net
Necrotix
Dabbler
Posts: 18
Registered: ‎01-03-2013

Re: What's going on, High MS

Quote from: Linn
Hi Necrotix,
I've had a look at your line and you're not banded and your upload speed is uncapped. If you're still seeing issues then I'd suggest raising a fault here: http://faults.plus.net

Thanks for taking a look for me. That's really appreciated.
I'll just chill out for now and keep an eye on it. It will probably sort itself out hopefully. If not, i'll consider raising a fault.
Thing is, I'm just waiting for BT to enable my street cabinet. They've done the exchange recently and cabinet #1 in my town, but i'm on #4. Grr. Come on BT! I want plusnet fibre!
Xch5733
Dabbler
Posts: 12
Registered: ‎04-01-2011

Re: What's going on, High MS

It's still a bag of ****after being told the settings were wrong on plusnets end and they fixed them. Only got 2 months left on my contract just gonna change ISP when its up! PS thanks for the suggestions and help you guys tried but clearly there is something bigger going on as the number of threads with this problem keeps increasing and increasing?
Townman
Superuser
Superuser
Posts: 22,922
Thanks: 9,538
Fixes: 158
Registered: ‎22-08-2007

Re: What's going on, High MS

@DCT,
There has been no comment from the DCT to the OP of this thread.  The only DCT comment here was in respect of a piggy-back on the thread.
I know how busy you guys and gals are; is there the possibility that on some occasions only the tail of the thread is being read before replying?
I raised some questions based on Xch5733's stats here - http://community.plus.net/forum/index.php/topic,126312.msg1097269.html#msg1097269 - after which they opened a fault report.

Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.