Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
What does this mean??
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- What does this mean??
What does this mean??
04-02-2013 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not sure if this is the right forum section or not.
I was going through all the messages in help and support and was just curious what this latest one meant?
My fibre broadband was installed and activated on Friday and has been working great since.
Is this message in reference perhaps to the phone line switch over from BT to Plusnet?
I was going through all the messages in help and support and was just curious what this latest one meant?
Quote Provisioning of your ADSL Account Information
BT Reference Number set to xxxxxxxxxx. BT Circuit Number set to xxxxxxxxxx.
My fibre broadband was installed and activated on Friday and has been working great since.
Is this message in reference perhaps to the phone line switch over from BT to Plusnet?
Message 1 of 2
(732 Views)
1 REPLY 1
Re: What does this mean??
04-02-2013 3:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
It's us adding your service identifier (BBIP number) to your account. This is assigned for each service when an order is placed, but we need it should we need to raise any faults or modify the service in any way. It's also the unique identifier we use to receive speed profile updates and order updates etc.
Hope that helps explain.
It's us adding your service identifier (BBIP number) to your account. This is assigned for each service when an order is placed, but we need it should we need to raise any faults or modify the service in any way. It's also the unique identifier we use to receive speed profile updates and order updates etc.
Hope that helps explain.
Message 2 of 2
(469 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page