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Weekend Speed Problems
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Weekend Speed Problems
13-04-2013 3:51 PM
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Hi,
We seem to be expereiencing problems with speed particularly at weekends. This is what BY wholesale speed test says:
1. Best Effort Test: -provides background information.
Download Speed
10.42 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 10.42 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.65 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.04 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.04Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I am very worried to see the upload speed is 0.04!
How can we go about starting to get this looked at?
Regards,
Doug
We seem to be expereiencing problems with speed particularly at weekends. This is what BY wholesale speed test says:
1. Best Effort Test: -provides background information.
Download Speed
10.42 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 10.42 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.65 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.04 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.04Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I am very worried to see the upload speed is 0.04!
How can we go about starting to get this looked at?
Regards,
Doug
Message 1 of 4
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Re: Weekend Speed Problems
13-04-2013 5:08 PM
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Are you using a wired or wireless connection to the router?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 4
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Re: Weekend Speed Problems
13-04-2013 6:04 PM
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On this occasion I was using a wireless connection.
Message 3 of 4
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Re: Weekend Speed Problems
13-04-2013 6:24 PM
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You need to test the speed wired. It could be that a neighbour is also using a wireless connection on the same channel as you when you experience issues. If you prove it is just the wireless slowing down at certain times, manually selecting a different channel would likely improve things.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 4 of 4
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