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Website settings vanishes from portal menu after logging in

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Website settings vanishes from portal menu after logging in

I was on BBYW and using my webspace.  I have migrated to VALUE and kept my webspace which is working great.
However, when I log into the Plusnet members portal, the Website Settings option (on the left hand menu under My Account) disappears when I log in so I can't immediately get to the Website Settings page even though I still have a website.
There is a workround which is to click on Account Details which then causes another menu to be displayed on the right hand side of the screen which does have website settings options on it, and it works.
Could the main portal menu be enhanced to keep showing the Website settings option for VALUE (and UNLIMITED) members who have kept their webspace?
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Website settings vanishes from portal menu after logging in

Someone else noticed this issue last week, I'll see if I can find the thread. I've raised an internal problem to get the link replaced for those who still have webspace on the new products.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.