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Webmail just died??

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Webmail just died??

Just been using webmail to read and send emails.  Was OK 10 minutes ago now, when I login via squirrelmail, there is an extra dropdown box for Mail Server and when I log in, I can read email but trying to send gives the error message "ERROR: Message not sent. Server replied:".
6 REPLIES 6
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Webmail just died??

update:  Now it is working again.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Webmail just died??

Not for me it's not, and that's from in the office. We're investigating further now.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Webmail just died??

Hmmm - cjags, it seems to be saying it hasn't sent but I received both test mails that got the error. Can you confirm if your messages were sent in spite of the error message please?
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Webmail just died??

Problem raised and Service Status on its way. The message does still seem to get sent and it only seems to be happening with webmail.plus.net (The other brands, including Metronet seem to be fine).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Webmail just died??

Quote from: orbrey
Can you confirm if your messages were sent in spite of the error message please?

Have emailed recipient to find this out.
update: Yes they did
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Webmail just died??

This should now be fixed so I'd appreciate it if people can let me know if they're still seeing errors sending.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵