Webmail continually logging out
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Webmail continually logging out
20-05-2009 2:32 PM
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It is continually logging me out, and seems to be doing so more and more often, to the point where now I go to the login screen, enter my details, hit "login" and by the time the next screen loads it is saying "ERROR: You must be logged in to access this page. Go to the login page"
I am also intermittently receiving different error messages as I try to log in,
"ERROR: Connection dropped by IMAP server."
"ERROR: 2 Preference database error. Exiting abnormally "
Any guesses?
Re: Webmail continually logging out
20-05-2009 2:33 PM
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http://portal.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=email
Re: Webmail continually logging out
20-05-2009 2:40 PM
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Re: Webmail continually logging out
20-05-2009 4:14 PM
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"Invalid username or password. Please try again."
Strange because it's the same username & password for both
Re: Webmail continually logging out
20-05-2009 4:15 PM
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Re: Webmail continually logging out
20-05-2009 4:40 PM
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Re: Webmail continually logging out
20-05-2009 4:45 PM
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That's not going to be caused by the same issue as the Webmail problems. I'll take a look at your account now and see if I can find any issues.
Re: Webmail continually logging out
20-05-2009 4:47 PM
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I can log into your account. I'd suggest clearing any temporary internet files and trying again.
Re: Webmail continually logging out
20-05-2009 4:53 PM
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It was working ok in FF earlier today.
Re: Webmail continually logging out
20-05-2009 6:26 PM
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This has been a problem for a lot longer than that! I invariably have to wait any thing up to 5 minutes* for it to load (even on my much faster link at work) and that's after Plusnet unceremoniously binned about 5000 of my emails!
*After which it times out. It took two minutes just now, which I suppose is an improvement, but a forum thread I read regularly with over 6000 replies loads in ten seconds...
Re: Webmail continually logging out
20-05-2009 6:49 PM
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I haven't changed anything my end. Despite what was said earlier, perhaps it was related to this: http://portal.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=email
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