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Weather
06-06-2013 11:09 AM
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So, will this warmer weather improve my line's stability? -the first 100 - 150m of it are above ground?
If it improves it, then would it be worth a disconnect/reconnect of the FTTC modem to see if I can improve my IPProfile?
I live without much hope, but you never know.......
If it improves it, then would it be worth a disconnect/reconnect of the FTTC modem to see if I can improve my IPProfile?
I live without much hope, but you never know.......
Message 1 of 3
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Re: Weather
06-06-2013 11:12 AM
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Hi,
If your (unspecified) problem is related to bad joints, then dryer weather might deliver some improvement. On the other hand, if there is corrosion, drying out of the joints might lead to a worse condition.
Can you hear noise on your phone line? Dial 17070 option 2 for a quiet line test. If you hear any noise, crackles etc. then raise a noisy line fault with your phone provider.
HTH.
If your (unspecified) problem is related to bad joints, then dryer weather might deliver some improvement. On the other hand, if there is corrosion, drying out of the joints might lead to a worse condition.
Can you hear noise on your phone line? Dial 17070 option 2 for a quiet line test. If you hear any noise, crackles etc. then raise a noisy line fault with your phone provider.
HTH.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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Re: Weather
06-06-2013 3:05 PM
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Quote So, will this warmer weather improve my line's stability? -the first 100 - 150m of it are above ground?
Wishful thinking but I doubt it would have much effect, I can't see from the notes on your account that you've had problems in the past specifically related to line conditions so let us know if you suspect any particular issues with that.
Message 3 of 3
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