Volunteers for 21CN Premium Services
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Volunteers for 21CN Premium Services
03-05-2009 7:57 AM
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Thanks for your comments on the trial. I've noticed a couple of people who are concerned about support in the CSC. I look into this next week and will create a Help Wizard section on 21CN to try and improve the process and our response. I'll ask the team to also send out a survey next week to get views on the trial to date to make sure we haven't missed anything. For info we have over 700 customers on the trial now. Right on to the interesting bit...
We are looking for some volunteers to try some of the premium 21CN services and give use feedback on the results. These services are similiar to the MAX Premium option on IP Stream. However, there are also some different services on offer such as assured bandwidth and quality of service offerings for VOIP users. Finally, I'd also like some volunteers who we can apply different stability options on the line to gauge the impact on service etc.
If you are interested can you drop me a PM.
Thanks all,
Fletch
Re: Volunteers for 21CN Premium Services
03-05-2009 11:49 AM
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Re: Volunteers for 21CN Premium Services
03-05-2009 1:06 PM
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Re: Volunteers for 21CN Premium Services
03-05-2009 3:32 PM
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Quote stability options on the line to gauge the impact on service
sent request for this fletch
Re: Volunteers for 21CN Premium Services
03-05-2009 3:49 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Volunteers for 21CN Premium Services
09-05-2009 11:53 AM
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Re: Volunteers for 21CN Premium Services
09-05-2009 2:38 PM
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Re: Volunteers for 21CN Premium Services
09-05-2009 7:24 PM
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Re: Volunteers for 21CN Premium Services
09-05-2009 7:40 PM
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Re: Volunteers for 21CN Premium Services
18-05-2009 1:02 AM
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Re: Volunteers for 21CN Premium Services
18-05-2009 9:50 AM
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I strongly suspect I will be the new recipient of said PMs
Re: Volunteers for 21CN Premium Services
20-05-2009 12:32 AM
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Re: Volunteers for 21CN Premium Services
20-05-2009 12:47 AM
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iam on the basic best effort at the mo. well suppose to be. jimbo says iam but unlike the old max preminum where you got the extra upsync with it this one the end user just cant tell if BTw have enabled it or not
Re: Volunteers for 21CN Premium Services
20-05-2009 10:19 AM
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Guys - We're talking about enhanced service management (read as enhanced care) and elevated traffic (read as max premium without the upload improvement).
Fletch is back on Monday at which point I suspect I'll have a list in my inbox of orders he wants me to place
Re: Volunteers for 21CN Premium Services
21-05-2009 12:54 AM
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i doubt you are tho as it seems that it needs some config's for it to know which packets to give the prioity to but iam sure with PN's dpi network you will soon master this option
its a shame that none of QOS options on offer by BTw are not on the upload.
any one know what the reasoning behind BTw to not offer it on upload?
by the way MR JAMES B is it standard or elveted best effort iam on at the moment?
also do you rekon this is the reason behind the fixed sync's iam seeing mine seem to be 3072 bottom end and 4544 top end all tho i dont see any in between syncs
Quote Digital Line Management (DLM), which first made it's appearance with the launch of ADSL Max last year, will remain in place for all WBC products (except fixed rate products). In addition to the standard "fixed rate" and "fully rate adaptive" configurations, a new DLM configuration now seems to be available called "Banded". A line in a Banded configuration may only operate within the bounds of an upper and lower limit - this could be useful for people finding their lines re-syncing at 150kbps!
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