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View My Usage / Background Usage

nicklawrence
Newbie
Posts: 4
Thanks: 1
Registered: ‎02-05-2016

View My Usage / Background Usage

I haven't used my connection for the past couple of weeks as I've been away. I've just logged into my Plusnet account and used the View My Usage tool and I can see the tiny amounts of background traffic to the router every day since I left home - except for the past 3 days it is showing as 0kb on both peak and off peak usage. Could this indicate a problem with the connection? I have no way of checking until I get home but I don't want to return to a faulty connection, is there any way I or Plusnet can check remotely? It seems strange that there is no usage at all for the past three days - there's almost always background traffic to the router even when the connection isn't being used
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: View My Usage / Background Usage

Doesn't appear to be anything wrong with your connection, it's up and running at the moment.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.