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View My Broadband Usage
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- Re: View My Broadband Usage
View My Broadband Usage
10-08-2007 9:16 AM
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Is there a problem with this at the moment. I've not been able to get any stats since 04/08?
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Re: View My Broadband Usage
10-08-2007 9:37 AM
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Ok here
Message 2 of 9
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Re: View My Broadband Usage
10-08-2007 9:44 AM
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I initially thought it was tied in with my regrading. But it has worked since then so I'm not so sure now!
Message 3 of 9
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Re: View My Broadband Usage
10-08-2007 9:46 AM
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I expect it just took a while for + to sort out the details of your new A/C. Pleased it's ok now.
Message 4 of 9
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Re: View My Broadband Usage
10-08-2007 9:52 AM
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Sorry my last post was a little misleading. The VMBU has worked since I was regraded, but only until 04/08. Since then all I get is the error message. Can someone at PN shed any light? Username same as forum name.
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Re: View My Broadband Usage
10-08-2007 9:59 AM
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Hi there,
I've passed a ticket through to our networks team to investigate this for you. I've not seen any other reports, but I'm sure they will be able to shed some light on things for you.
I've passed a ticket through to our networks team to investigate this for you. I've not seen any other reports, but I'm sure they will be able to shed some light on things for you.
Message 6 of 9
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Re: View My Broadband Usage
10-08-2007 10:00 AM
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Thanks Mand. That was a lightening quick response by the way!
Message 7 of 9
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Re: View My Broadband Usage
13-08-2007 11:30 AM
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Mand, further to your phone call I have now switched from the RIN back to the normal PN network. Hopefully now the VMBU should appear. I'll have another look tonight to confirm. Thanks again for all your help with this.
Stuart
Stuart
Message 8 of 9
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Re: View My Broadband Usage
13-08-2007 11:38 AM
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No problem at all, happy to help.
I've removed the RIN component now, and you should see usage within a few hours.
I've removed the RIN component now, and you should see usage within a few hours.
Message 9 of 9
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