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Very very slow internet

Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Very very slow internet

Damn - I should have thought of that  Embarrassed
At least it is all sorted  Cheesy
siansomers
Dabbler
Posts: 16
Registered: ‎29-09-2013

Re: Very very slow internet

Sad. Seems I got excited prematurely.......
My Internet speed has now fallen dramatically to much worse than it was and seems to fluctuate
After I rebooted my router on Tues evening I was seeing 5.6mbps on my router and around 4.6 Mbps on a speed test when directly connected to my laptop
Last night (between 7pm and 9pm) I was seeing between 10kbps and 268kbps all evening (router still saying 5mbps)
At 7.30 this morning, it showed 4.6mbps again but had fallen back to around 20kbps and is now 40kbps
What's going onHuh  I understand speeds fluctuate due to usage but surely not down to 10kbpsHuh?
If I keep rebooting my router, my speed will be capped again due to frequent disconnects........any ideas?Huh
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Very very slow internet

were those tests wired or wireless
siansomers
Dabbler
Posts: 16
Registered: ‎29-09-2013

Re: Very very slow internet

Wired - Ethernet plugged directly into router
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Very very slow internet

Our faults team are checking over your connection, we'll be in-touch when this has completed.