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Very Very poor speeds in peak times.
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Very Very poor speeds in peak times.
23-04-2012 9:16 PM
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Hi all,
I'm on upto 20mb service, and most of the time i get 16MB/s ish.. no complaints. and used to get around the same even during peak times, poss a little lower but nothing drastic.
However over the last 2 weeks my line has been horrendous during peak times.
Below is my speedtest.net results over a period.
And here is my BT speedtester result from just now.
My speeds are fine until i cross the 4pm threshold, then they drop like a stone. It feels like i'm being throttled, and i'm no where near my usage cap.
Any help would be appreciated.
R.
I'm on upto 20mb service, and most of the time i get 16MB/s ish.. no complaints. and used to get around the same even during peak times, poss a little lower but nothing drastic.
However over the last 2 weeks my line has been horrendous during peak times.
Below is my speedtest.net results over a period.
And here is my BT speedtester result from just now.
My speeds are fine until i cross the 4pm threshold, then they drop like a stone. It feels like i'm being throttled, and i'm no where near my usage cap.
Any help would be appreciated.
R.
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Re: Very Very poor speeds in peak times.
24-04-2012 9:51 AM
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Hi Rigga,
We'll make some adjustments to the account. Let's know how it goes after 4 today.
Jojo
We'll make some adjustments to the account. Let's know how it goes after 4 today.
Jojo
Message 2 of 3
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Re: Very Very poor speeds in peak times.
25-04-2012 8:41 AM
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Jojo you're a star..
Whatever adjustments you made fixed my issue thank you.
R.
Whatever adjustments you made fixed my issue thank you.
R.
Message 3 of 3
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