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Usage query

Posts: 4
Registered: ‎08-10-2012

Usage query

Being new to Plusnet  I have just checked my usage and was surprised to see usage against streaming. On further searching I see it's for multimedia TV, movies or music files. I don't do any of these things on my laptop so an explanation would be helpful.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage query

Hi supergranne,
You have a total amount of 95MB that has been used on streaming, it's a very minimal amount. Have you been on any news channels that have had a short video clip on? Anything like that?
I wouldn't worry about it at the moment, if it was to continue or there was a more notable amount of usage there, we'd then go through a few checks.