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Urgent - Changing my Broadband product
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Urgent - Changing my Broadband product
11-04-2008 4:28 PM
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Around 2 days ago i accidentally chose to move from BBYWP to BBYW Option 2, is there any way to cancel this before it switches me?
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Re: Urgent - Changing my Broadband product
11-04-2008 4:29 PM
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I would suggest step 1 is to raise a ticket asking for it to be cancelled.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Urgent - Changing my Broadband product
11-04-2008 4:30 PM
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I would suggest phoning also as it might be quicker
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Re: Urgent - Changing my Broadband product
11-04-2008 4:33 PM
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...or phone Customer Service on 0114 296 5198 (may be quicker than raising a ticket if you're desperate!).
...oldjim beat me to it!
...oldjim beat me to it!
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Re: Urgent - Changing my Broadband product
11-04-2008 4:43 PM
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Nevermind, I raised a ticket and it was sorted in around 2 mins after sending it. Thanks PlusNet support team!
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