cancel
Showing results for 
Search instead for 
Did you mean: 

Upstream capping

Muttley62
Grafter
Posts: 130
Registered: ‎22-03-2013

Upstream capping

Does anyone now if the upstream rate is capped on fibre?
6 REPLIES 6
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Upstream capping

Hi Muttley62,
The upstream speeds on Fibre are not restricted. The speed will depend on which package you are on.
If you're on Plusnet Unlimited Fibre, you'll get up to 20Mbps.
If you're on Plusnet Essentials Fibre, you'll get up to 10Mbps.
Please let us know if you're having any problems.
Muttley62
Grafter
Posts: 130
Registered: ‎22-03-2013

Re: Upstream capping

Thanks for that, I was just wondering why my upstream rate was only 5 Mbps.  Initially when my line was provisioned my downstream speed was a lot lower than the estimate and this was investigated thoroughly with the conclusion that the estimate was wrong, but nothing was ever mentioned about the upstream speed so I was just wondering.  Typically I get 40 down and 5 up.
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Upstream capping

That's no problem.
Typically, the upstream rate is determined by your downstream rate. For example is you're getting 40Mbps, we would expect you to get close to 8/9Mbps (in some instances, 10Mbps).
If you have a downstream rate of 20Mbps, you could expect upload speeds of around 2-3Mbps. the profile will adjust itself accordingly.
I hope this helps Smiley
tijara33
Pro
Posts: 1,360
Thanks: 50
Fixes: 6
Registered: ‎22-06-2012

Re: Upstream capping

Quote
For example is you're getting 40Mbps, we would expect you to get close to 8/9Mbps (in some instances, 10Mbps).

And here's the proof for my service some 500 metres from my cabinet.  Smiley
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Upstream capping

Or in other instances around 11.96Mbps Wink
Muttley62
Grafter
Posts: 130
Registered: ‎22-03-2013

Re: Upstream capping

Wonder why I only get 5 then?
<a href="http://www.speedtest.net/my-result/2826324393"><img src="http://www.speedtest.net/result/2826324393.png" /></a>