Upload speed is just useless
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Upload speed is just useless
Upload speed is just useless
05-12-2015 9:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Am I 20/21CN?
Ask for any details you need
Thanks.
Re: Upload speed is just useless
05-12-2015 9:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What are the stats reported by your router - see speed sticky at the top of this board
Re: Upload speed is just useless
05-12-2015 9:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
DSL Connection
Link Information
Uptime: 0 days, 19:57:49
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.276 / 23.348
Data Transferred (Sent/Received) [MB/GB]: 209,86 / 1,90
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 5,8 / 8,0
SN Margin (Up/Down) [dB]: 6,9 / 3,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 6 / 0
FEC Errors (Up/Down): 0 / 6.370.784
CRC Errors (Up/Down): 6 / 10
HEC Errors (Up/Down): 3 / 288
Re: Upload speed is just useless
05-12-2015 9:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is that speed result wired or wireless
If wireless please check wired
Re: Upload speed is just useless
05-12-2015 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is completely wired, internal network speeds are 1 gigabit.
Re: Upload speed is just useless
05-12-2015 10:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Upload speed is just useless
05-12-2015 11:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Upload speed is just useless
05-12-2015 11:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What OS are you running - is it Win10?
Which router have you got?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Upload speed is just useless
05-12-2015 11:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Upload speed has been this way since activation, multiple routers tested.
Windows 10
It's not due to my traffic, I outright promise you that. This is an outside my house infrastructure issue... what can Plusnet do about that?
Re: Upload speed is just useless
06-12-2015 12:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
According to the stats you've posted earlier today, you are uploading 10MB per hour - solid!
I has a suspicion that Win10 is operating peer-to-peer distribution of software updates. Go look at Settings / Updates & Security / Windows Updates / Advanced Options / Choose how updates are delivered - look carefully at 'Updates from more than one place'
Quote When turned on your PC may also send parts of previously down loaded updates and apps to PCs on your local network, or PCs on the internet, depending on what's selected below.
The default setting is "PCs on my local network and PCs on the internet".
Try changing that to local PCs only (or switch the feature off) and see if it makes a difference.
You could also try setting up a TBB BQM
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Upload speed is just useless
06-12-2015 2:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've tried everything, and I mean everything an MSCE can think of.
This is an issue with Plusnet, is there not a plusnet rep here that can dig into this issue? I'm less than 500m away from my exchange - Latency is always below 30.
ADSL2+ means I should be able to at least retain a 0.5 down/up ratio but im barely achieving 0.1 (21Mb/s Down, <1Mb/s Up)
Re: Upload speed is just useless
06-12-2015 3:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PLusNet CRT work office hours Monday-Friday
Re: Upload speed is just useless
06-12-2015 6:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Kyle93 Bandwidth (Up/Down) [kbps/kbps]: 1.276 / 23.348
These are pretty much the maximum upload and download speeds anyone can get on ADSL2+. The only way to get anywhere near a 1:1 or 2:1 down:up ratio would be to have only 1Mb or 2Mb down to go with the 1Mb up.
Re: Upload speed is just useless
06-12-2015 9:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Upload speed is just useless
06-12-2015 9:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Kyle93 This is an issue with Plusnet
Errr no - its a problem between your router and the BTw network - PlusNet has no control over upload speeds.
I recommend setting up a TBB BQM to see if there is exchange congestion.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Upload speed is just useless