Upgrading

[#1]

Hey, just a quick question.
At the moment im on the option 2 package (15gb limit). Due to multiple computers running we are about to hith the 15gb usage. We are going to upgrade to the 30gb package. Basically i just want to know when we upgrage when would it come into effect? because we still have about 8 days till next payment, and obviously 1.5gb aint gonna last :P. If we have to wait till next payment what other options do we have?
Cheers

[#2]

Hi there,
An account upgrade should go through pretty much straightaway, if it doesn't feel free to give me a nudge and I'll make the changes for you manually.

[#3]

Thanks Mand :). Would we have to make the payment as soon as we upgrade or would it be on the next scheduled payment?

[#4]

I upgraded about 5 hours ago and it hasnt gone thru yet :O. If u cud check it id appreciate it

[#5]

Hi there,
Sorry I didn't see this thread yesterday evening.
Looking at your account now the upgrade has been completed.

[#6]

Thanks a lot mand!
❤️ plusnet customer support