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Upgraded to Fibre last Monday - but keep losing my connection?
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Upgraded to Fibre last Monday - but keep losing my connection?
01-06-2012 8:45 AM
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Hi guys
I was moved over to Fibre almost 2 weeks ago... the 21st May. Speed wise it's good before 5pm - always around 34mb but in the evening it falls to about 22mb.
I keep losing my connection still though... and I see this on my browser:
Does anyone know why it keeps happening? I will lose the connection for 10 minutes or so till it's back, then it may go again just 5 minutes later.
Thanks
I was moved over to Fibre almost 2 weeks ago... the 21st May. Speed wise it's good before 5pm - always around 34mb but in the evening it falls to about 22mb.
I keep losing my connection still though... and I see this on my browser:
Does anyone know why it keeps happening? I will lose the connection for 10 minutes or so till it's back, then it may go again just 5 minutes later.
Thanks
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Re: Upgraded to Fibre last Monday - but keep losing my connection?
01-06-2012 10:27 AM
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Hi there,
Re the service information page we've found that following the advice here prevents that from happening: http://community.plus.net/forum/index.php/topic,104794.msg893019.html
Please give Phil's advice on there a try, otherwise do let us know if you see any problems beyond that.
Re the service information page we've found that following the advice here prevents that from happening: http://community.plus.net/forum/index.php/topic,104794.msg893019.html
Please give Phil's advice on there a try, otherwise do let us know if you see any problems beyond that.
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- Plusnet Community
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- Upgraded to Fibre last Monday - but keep losing my...