Upgraded to 21CN but no increase in download speed
I have been upgraded to ADSL2+ but my download speed is still around 6Mbps the same as it was before,my profile is 15.02Mbps (see attachment).My router is compatible with ADSL2+
Re: Upgraded to 21CN but no increase in download speed
Given that you IP Profile is now around 15Mbps then it's probably Plusnet applying an unnecessary throttle to your speed because their systems aren't working properly. Follow houlton23's link and if the number is any less than the IP Profile reported by the BT speedtest, phone Plusnet technical support and complain bitterly about it.