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Upgraded and lost internet

Stevie777
Newbie
Posts: 2
Registered: ‎08-09-2020

Upgraded and lost internet

Upgraded yesterday, due to begin today, no internet this morning.
Red light on router.
Unplugged everything, checked connections, reset everything - no difference.
Any help or advice appreciated.
1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Upgraded and lost internet

Hi there @Stevie77, 

I'm sorry you were having trouble with your connection the other day, I can see you got in touch with our team shortly after creating this post and the issue is rectified. 

 

Please let us know if you need further assistance.