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Upgrade My Broadband
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Upgrade My Broadband
31-10-2013 8:23 PM
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Hi I ma trying to upgrade my BB Package I want to go for the unlimited package of £9.99. I logged into plus net a followed the instructions. Everything seemed to work fine, I accepted terms and conditions, and that was it done. But according to my plus net details it still says i'm on my current package, and not unlimited and I have not recieved any email telling me that I have been upgraded.
Cheers Alex.
Cheers Alex.
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Re: Upgrade My Broadband
31-10-2013 8:26 PM
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you won't get an email confirmation, it'll be in your closed tickets.
the switch will occur at your next billing date
the switch will occur at your next billing date
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If it fixed it click 'This fixed my problem'
Message 2 of 4
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Re: Upgrade My Broadband
01-11-2013 3:20 AM
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I am supposed to go unlimited today and on the phone package on the 7th but still on my my old package at the moment
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Re: Upgrade My Broadband
01-11-2013 3:39 AM
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Mine has now changed to unlimited so all ok.
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