Unsure if I'm getting the right speed?
I'm a bit unsure if I''m getting the right speed. I seem to be stuck with same speeds I got when I signed up years back (2MB), when apparently I should be getting closer to 8MB these days. Any help would be greatly appreciated, I'm not the sharpest tool in the box when it comes to this subject matter!
Broadband SpeedTest Results:
Down: 1875 kbps (234kB/s)
Up: 381 kbps (47.6kB/s)
My Router Stats (DG864G):
Connection Speed 7616 kbps 448 kbps
Line Attenuation 6 db 2.5 db
Noise Margin 9 db 20 db
BT SpeedTester
7616 kbps, 448 kbps
IP profile for your line is - 6500 kbps
Actual IP throughput achieved during the test was - 458 kbps
I also noticed in the portals connection details/High Speed tab this snippet: Estimated line speed: Not recorded (service activated before we introduced estimates). Current line speed: 2000. Could that be the problem? If so what's the fix
Broadband SpeedTest Results:
Down: 1875 kbps (234kB/s)
Up: 381 kbps (47.6kB/s)
My Router Stats (DG864G):
Connection Speed 7616 kbps 448 kbps
Line Attenuation 6 db 2.5 db
Noise Margin 9 db 20 db
BT SpeedTester
7616 kbps, 448 kbps
IP profile for your line is - 6500 kbps
Actual IP throughput achieved during the test was - 458 kbps
I also noticed in the portals connection details/High Speed tab this snippet: Estimated line speed: Not recorded (service activated before we introduced estimates). Current line speed: 2000. Could that be the problem? If so what's the fix
If no-one from PN picks it up here just put all that info in a ticket, should be easy to fix. 
Hi there,
If you try rebooting your router, you should see an improvement
If you try rebooting your router, you should see an improvement
That was quick
Seems to have done the trick too, many thanks!
Seems to have done the trick too, many thanks!